1.We believe in providing our customer the best quality. To maintain the freshness, flowers, cakes and other perishable products are sourced locally at the delivery location and are mostly hand delivered. Thus in all such cases exact design and look and feel is difficult to maintain and may change without notice. In case of unavailability, we reserve the right to change basket/vase etc. in all cases without notice.

2.Correct Address with ZIP Code and correct phone number of the recipient is a must. We shall not be responsible for failure of delivery due to wrong information provided to us.

3.Images are indicative only. Though we try our level best to deliver as per the image shown, designs may vary & are subject to availability of flowers / consumables on any particular day. We reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non-availability of the desired product. No refund/ re-delivery claim in this respect will be entertained.

4.We are not responsible for maintaining the confidentiality of customer’s account and password. Customers will be solely responsible for all activities that occur under their accounts and passwords. We also do not sell products for purchase by children. We may sell children’s products but to be purchased by adults.

5.We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion without assigning any reason thereof.

6.We reserves the right to refuse delivery of any order without assigning any reason whatsoever to the customer. However, in all such cases we  will refund the amount paid by customer in full.

7.In case of any confusion about the delivery address or in case our florist is unable to locate the address, we reserve the right to call the recipient at the given phone number.

8.The customer promises that the information provided to us  is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred.

9.If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

10.All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of puneflowersdelivery.com and protected by international copyright laws.

11.In case a customer wants to cancel an order he needs to do it at least 24 Hours before the date of delivery or the date of shipment. However in all such cases 7% of the ordered amount will be deducted towards credit card and other processing expenses.

12.Deliveries are subjected to approval and confirmation of customer’s credit card. In case customer fails to pay for a delivery duly made, the payment may be taken from the recipient after due notice to customer. Any attempted or failed delivery due to wrong address may be charged.

For Order Please Visit Our Website : Puneflowersdelivery.com


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